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Loss of Session when Accessing Entry Point

I have an activegrid project that I have to log into.  Once I've logged in,  I have a page that links to an external URL.  Then on the external URL, I have another link back to an Entry Point within the ActiveGrid project.

 

The problem is that sometimes the session is lost when I click the link to the entry point.  It only happens sometimes.  Other times it works fine.  The link in the external URL performs the following action to go back to the Entry Point:

window.top.location.href = "http://192.168.168.5:8180/tip_admin?service=tip_admin&operation=OperationPageEntryPoint";

 

Why is the session getting lost, and why only sometimes? Please help.

 

Thanks in advance,

zak